Privacy Policy

This Privacy Policy explains how SoundIt collects, uses, and protects your information when you use our radio advertising monitoring service.

We are committed to protecting your privacy and to being transparent about how we handle data.

We collect information you provide directly, including:

• Account details (name, email address, organisation name, phone number, country);
• Billing information (processed by our payment providers);
• Content you upload (advertisement audio and campaign details);
• Communications with us.

We may also automatically collect limited technical data (such as usage logs and device information) to operate and improve the Service.

We use your information to:

• provide, operate, and maintain the Service;
• detect and report radio advertisement broadcasts;
• process payments and manage your account;
• communicate with you about the Service, including support and updates;
• improve and secure the Service; and
• comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers as necessary to operate the Service (for example, cloud hosting, payment processing, and email delivery), or where required by law.

If you use an Agency account to manage multiple Clients:

• you are the data controller for your Clients' information and campaign data;
• you must not sell, rent, or disclose your Clients' information to third parties except as necessary to provide services to those Clients or as required by law; and
• you are responsible for your own compliance with applicable data protection laws in respect of your Clients' data.

We retain your information only for as long as necessary to provide the Service and for legitimate business or legal purposes. Broadcast clips and detection logs are retained in accordance with our retention schedule and may be automatically deleted after a set period.

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service may integrate with or link to third-party services (for example, radio directories and stream providers). This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

We use essential cookies and similar technologies to operate the Service. We do not use third-party advertising trackers to build profiles of you or sell your data.

The Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to protect your information when it is transferred internationally.

We may update this Privacy Policy from time to time. We will notify you of material changes and update the "Last updated" date above.

For privacy-related questions or requests, contact us at privacy@sounditapp.com.